CLOUD-BASED LIS

Because of WebPathLab, we changed our internal business rules to take advantage of the efficiencies due to the system’s features. Our turn-around-time for reports have improved consistently since the system allows for more efficient data input allowing us to generate reports more quickly and get them back to the referring facility in a more timely manner via their online report viewer and their HL7 interface. We use Webpathlab’s Management Module to help track timeliness and case volume as well, and it lets us see where we can continue to improve our own processes to increase our lab’s efficiency.

We are very happy with the freedom and opportunity that Webpathlab has given us to grow our business. The automation of certain tasks saves us a lot of time, which allows us to focus on better patient care and increasing our intake volume. Our lab has been able to sign out significantly more cases through Webpathlab than before, and we can access our cases from outside the lab whenever it is needed. The technical support is also very responsive as well.

WebPathLab is a feature rich system that allows us to service multiple customers throughout the US. Their Auto image Uploader saves our team hours of work by automatically scanning and uploading requisitions to their servers and attaching them to the corresponding case. When I have an issue, they respond almost immediately. Even though they have a very nice system to submit tickets, they will personally contact you to better understand the issue and they will resolve it as soon as possible. I would certainly recommend their solution to anyone who is serious about growing their business.

The automation and streamline processes within WebPathLab has helped us in providing rapid turn-around-reports to our customers and helped us grow our business. At Gala we perform GYN-Cytology, Molecular testing, Histology testing, Stool testing, Gastroenterology, Genitourinary, and general pathology and WebpathLab’s efficiency and ease of use has helped us in providing excellence in service to our clients. Their service team is always responsive and they value us as customers. They are always improving the system to keep us always above the rest.

Having several locations both for the technical work and the professional work, WebPathLab has been an excellent choice as each location can access the system easily and securely. It also restricts access of the data to each respective location however, as the medical director I can access all data for all locations with no problem. The system is also intuitive and easy to use and their technical support is excellent. I have recommended them to other labs and will continue to do so.